At RBSReputation Management, our team follows a strategic process to remove negative news from ABP Live, and our process also includes de-indexing or suppression strategies. Here’s a brief view into our process:
Step 1: Negative News Audit
We review the negative news published on the ABP Live site to see the false information that the news contains about your brand. The nature of the news defines the approach we use to remove it or suppress it on search engines. For example, the approach for defamatory news would be different than the one for news that violates your privacy or makes false claims. We review the news in detail to formulate a strategy for its removal from the ABP Live site, and alternatively, the suppression on Google or any other digital site.
Step 2: Review Removal Strategy
Our experts process the information gathered from the audit and create an effective plan to initiate review deletion from Amazon for our clients. In the strategy phase, our focus shifts to understanding & leveraging the platform’s content guidelines in your favor. We identify the reviews that go against Amazon’s policies and gather evidence as to how the feedback is unfair or untrue. Since we follow the principles of transparency and compliance, we are able to create a powerful plan for review removal with the highest chances of success. We tailor the plan to match the needs of our clients, ensuring faster and better review deletion for them through our strategic process.
Step 3: Removal Execution
With the Amazon review removal strategy in place, we execute the steps we’ve outlined to start the feedback deletion process. Our team takes strategic actions to report the unfair reviews to Amazon, initiating formal disputes with the platform. We challenge the negative reviews with concrete evidence that shows how the feedback violates platform policies. By focusing on accuracy and efficiency, our review removal process brings in the best possible outcomes for our clients when it comes to tackling negative reviews. Every step of the execution phase is in complete compliance with Amazon’s guidelines. And it leads to a precise review deletion that protects the integrity of your product and brand on Amazon.
Step 4: Monitoring & Prevention
Monitoring your product reviews on Amazon is the next step for us to focus on in our process. Along with the deletion, we keep track of the latest reviews that appear on your product listing to see whether there are any patterns of fake or unfair feedback. This allows us to proactively tackle any potentially damaging reviews that may ruin the image of your brand. We identify harmful content early and swiftly act to delete it from Amazon. Our preventive strategies reduce the risk of future review issues and also better prepare us for new challenges that may come up for our clients.
