From majorly influencing customer decisions to improving online search visibility, online reviews play a pivotal role in building a hotel and tourism business’s digital reputation. TripAdvisor is one of the world’s top review platforms where guests share their experiences of staying in a hotel or seeking any other travel services. You can significantly enhance your hotel’s credibility and drive more guests by effectively managing its TripAdvisor reviews.
Do you know that TripAdvisor has nearly 1 billion reviews on almost 8 million establishments?
Building a good reputation on TripAdvisor is more crucial than ever before due to the increasing competition in the hospitality industry! The more popular your tourism business is on TripAdvisor, the bigger the chances of it getting noticed by your potential clients.
In today’s digital age, people hardly visit any hotel or restaurant without checking the reviews online. And of course, they’re more likely to choose a hotel with glowing reviews on popular platforms like TripAdvisor.
However, establishing a stellar reputation on TripAdvisor with good reviews is not a cakewalk – it requires time and consistent effort! Here in this blog, we will provide you with a complete guide on how you can manage and leverage your client reviews on TripAdvisor to drive new business opportunities. Let’s get started!
What is TripAdvisor?
It is one of the world’s major online platforms in the hotel and travel industry. Travelers leave reviews and ratings for hotels, restaurants, and other tourism services on this platform to share their experience and help others make informed travel decisions.
It’s a one-stop destination for travel recommendations!
It serves just like how our family and friends recommend us before we buy something. Most travelers who have plans to stay in a hotel/book a table in a restaurant/hire a tourism service tend to look for good recommendations. TripAdvisor fulfills its requirements by offering millions of customer reviews!
That’s why many hotels and tourism businesses invest in managing their reviews to achieve the platform’s Certificate of Excellence (which adds credibility to your business).
What is TripAdvisor’s Certificate of Excellence? The platform offers a Certification of Excellence to only 10% of high-quality lodgings registered on the platform. The platform assesses the lodgings’ minimum number of TripAdvisor ratings of 4 and 5 stars and reviews. TripAdvisor also checks whether the business is registered on the platform for at least one year.
What is TripAdvisor Reviews Management?
It refers to the practices of actively monitoring, responding to, and leveraging guest reviews that a hotel, restaurant, or any travel business receives on the popular TripAdvisor website.
Managing your reviews on TripAdvisor is a great way to maintain a good relationship with the guests and future clients. Similarly, great reviews on TripAdvisor improve a hotel tourism business’s online reputation and boost its online search rankings.
The practices involve:
- Encouraging previous and existing guests to share their reviews
- Timely responding to those reviews
- Monitoring those guest reviews to gain valuable insights
- Using the review insights to improve your hotel services
- Utilizing TripAdvisor features like Review Express to request feedback and Reputation Pro to create personalized guest surveys
An online hotel reputation management agency helps tourism businesses impactfully monitor and leverage their customer reviews on TripAdvisor. You can hire such agencies to seek their professional guidance.
Why TripAdvisor Reviews Matter for Hotels and Tourism Businesses?
Buyers can try a product sample before buying it.
But have you ever thought that one cannot try a hotel stay before booking the service and experiencing it in person? That’s why potential travelers mostly rely on firsthand experiences of other travelers shared via TripAdvisor hotel reviews.
Through these reviews, potential guests can get important insights related to the quality of the experience a specific hotel or restaurant offers. The experience you’re offering to your guests determines whether potential guests will choose your hotel or travel business over your market competitors.
Fact: An Electro IQ study has claimed that 79% of travelers read 6-12 online reviews before booking a hotel, while 58% do the same before they select a restaurant.
In a nutshell, these reviews are powerful. Now, let’s identify the other major benefits hotel and tourism businesses can achieve through TripAdvisor reviews.
- Massive Audience Reach
As we already mentioned, TripAdvisor is a highly popular online review platform in the travel industry. Having a good reputation on such a platform with positive guest reviews is an added feather in your hotel’s crown. It will help you make your travel business reach a worldwide audience.
- Influence New Bookings
Do you know that 33% potential guests are more likely not to eat from a restaurant with a rating lower than 4 stars on TripAdvisor and other major online review sites? By contrast, travel businesses, hotels, restaurants, and travel agencies with higher ratings on TripAdvisor are more likely to be chosen by potential travelers and influence new bookings.
- SEO Benefits and Broad Online Exposure
The more popular your travel business is on the TripAdvisor Popularity Index, the better rank it can achieve in online search. Similarly, the closer you are to the top ranking position, the bigger the chances of the user clicking on your website page.
Positive reviews on your TripAdvisor profile can signal to Google that your travel business is reliable and reputable. And this can lead to higher rankings in Google search results.
- Customer Trust and Credibility
Do you have positive reviews on your TripAdvisor profile? If yes, it can enhance your hotel’s or travel business’s credibility.
It boosts your potential guests’ or clients’ trust in your service offerings. TripAdvisor negative reviews, such as one-star reviews, can showcase how people have received a poor quality experience staying in your hotel. Positive reviews on TripAdvisor build trust with potential guests and provide social proof of the quality of your tourism services.
- Free Online Marketing Opportunities
TripAdvisor is one of those online review platforms that provides hundreds of online marketing opportunities for tourism businesses, absolutely free of cost! The platform offers a Certificate of Excellence (we’ve already talked about this in above). If you can successfully achieve this certification, you can use it to market your tourism business online. You can highlight this certification on your website and social media profiles.
How does the TripAdvisor Review System Work?
The TripAdvisor review system works in a specific way!
Firstly, it collects user-submitted ratings and reviews for hotels/restaurants/other tourism businesses.
Secondly, TripAdvisor determines a business’s popularity ranking based on those reviews and ratings.
What determines a travel business’s quality? A constant flow of a large number of recent positive reviews showcases a business’s or property’s extraordinary quality and premium client services. With these attributes, a hotel or travel business achieves a higher search engine ranking and better online visibility to attract potential clients.
Let’s know how TripAdvisor determines a business’s ranking or position in more detail.
- Criteria for Getting Positive Reviews
A travel business must focus on providing an excellent guest experience to achieve positive reviews from its satisfied clients. While cleanliness, service quality, and location significantly contribute to the overall guest experience, the fundamental needs of other premium facilities are paramount.
Check out the criteria travel businesses must meet to ensure receiving positive client reviews on TripAdvisor.
| Criteria | What’s Important? |
| Cleanliness | Specifically valid for hotels and restaurants Non-negotiable basis requirements for guests The most important factor for accommodations |
| Service Quality | Friendly, positive interactions with guests/clientsResponsive staff members to offer ultimate guest satisfaction Comfortable stay with good amenities and a pleasant environment |
| Value for Money | If the stay and services are a good return on the clients’ investments |
| Location | A convenient and well-described locationHelpful for potential guests to easily find the property or business and understand the context of a stay |
| Unique Facilities | Offering unique amenities can delight guests and contribute to a memorable experience |
- Rating System
Let’s find out how TripAdvisor’s rating system works for a hotel or tourism business.
How does it work? TripAdvisor’s ranking system is specially determined by an algorithm that checks the quantity, quality, and recency of the client reviews. However, the algorithm focuses more on recent feedback to ensure a particular hotel or tourism business’s TripAdvisor ranking is determined by the most recent guest experiences. Let’s know the factors in more detail.
| Factors | What Is It? |
| Response Rate | It indirectly showcases the responsiveness and proactivity of a business. Additionally, it shows how the business values its clients’ opinions and whether it’s committed to providing the best client service. |
| Quantity | The total number of reviews a business receives on TripAdvisor shows a clearer image of what its potential guests can expect from it. |
| Quality | The ‘bubble rating’ from 1-star (terrible) to 5-star (excellent) reflects the nature of TripAdvisor reviews a travel business is receiving. It demonstrates whether the business has successfully exceeded the guests’ expectations or not. |
| Recency | It is about how recent the reviews are. Newer reviews impact more positively as they showcase current guest experiences. |
| Verified/ Unverified Reviews | This status of a review shows the completion of a transaction. Similarly, it adds credibility to a business and highly influences a potential client’s decision to seek its services. |
| Traveler Photos | When travelers share their photos and videos of their stay, it enhances credibility by offering visual examples of real guest experiences. |
| Content Guidelines | Every review on TripAdvisor must meet the requirements of the platform’s content guidelines, including a minimum character count, relevant context, and non-offensive language. |
- Traveller Ranking Algorithm
Here’s how the traveler’s ranking algorithm works on TripAdvisor.
- Review Submission: A traveler submits bubble ratings with written feedback.
- Detailed Tracking: The TripAdvisor algorithm adds the quality, quantity, and recency of these reviews to calculate the ratings.
- Contextual Factors: The platform checks the external data related to a specific property or tourism business, including news articles and guidebook information.
- Weekly Updates: TripAdvisor determines the popularity of the business and recalculates it weekly based on recently submitted reviews.
How to Set Up and Optimize Your Profile on TripAdvisor?
Creating a TripAdvisor profile for a hotel or tourism business is a huge part of hotel review management strategies. It’s a dedicated online listing on a popular travel review platform. Through these profiles, travel businesses can showcase their service offerings, connect with their potential clients, drive more bookings, and establish a strong online reputation.
Wondering how you can set up a TripAdvisor profile? The guide is provided below.
Step 1: Create Your Account or Claim Your Business Listing
If your travel business or hotel is still not listed on TripAdvisor, you must create one immediately.
You need to navigate to tripadvisor.com/Owners or tripadvisor.com/business. Click on the ‘Sign In’ button to get started with your profile creation. You must sign in with a verified email ID that you use for your business purposes.
Step 2: Choose the Sign-up Method
On the screen, some sign-up options will appear, such as whether you want to register with your email address and a password. It will also provide you with options for registering with your Gmail address or a linked social media account for faster sign-in.
Now, it’s time to search for your business name by typing your business name and location to see your TripAdvisor listing.
Note: If you don’t have an existing listing, you need to follow the prompts to create it from scratch.
Step 3: Incorporate Essential Details
Now, it’s time to add your business details, such as your official business name, category (tours/restaurants/tourism attractions), and location. Adjust the pin on the map to specify your exact business location.
Apart from these, you need to add details about –
- Website URL
- Email address
- Phone number
- Operating hours and special hours
Check the image below to get a clear idea.
Step 4: Complete Your Sign Up
The next step is to submit the information and follow the prompts to verify your travel business ownership. It may require your photo ID and phone verification. Once your profile is verified on TripAdvisor, you can now access the management center. Here you can manage your profile and respond to your TripAdvisor reviews.
Step 5: Personalize Your Profile
To personalize your TripAdvisor profile, you need to upload a profile picture and modify your screen name.
Step 6: Assess the Management Center
Once you’ve claimed your travel business on TripAdvisor, you can access the TripAdvisor Management Center. The dashboard shown in the picture will allow you to update your business details, monitor reviews, access analytics, and add accurate information regarding special offers.
How to Drive More Guest Reviews on TripAdvisor?
Before you start managing your reviews on TripAdvisor, it’s important to identify whether you’ve enough reviews to monitor.
If not, you need to drive more guest reviews to improve your tourism business’s position on TripAdvisor. Sometimes, asking ‘Can you please share a review?’ may not work! You need to implement several effective strategies to influence your guests to leave their valuable reviews on TripAdvisor.
Here are some simple ways to ensure a continuous flow of client reviews on your TripAdvisor profile.
Strategy 1: Provide Premium Experience for Your Guests
The first and foremost thing is to provide exceptional experiences for your guests. If you successfully ensure this, you can seamlessly encourage positive reviews. We’ve already talked about the criteria to gain positive reviews from your clients. Ensure the highest quality of those factors and witness the magic!
When you’re confident about providing the best services to your guests, you just need to ask your guests to leave a review on your TripAdvisor profile.
Trust us, your satisfied guests just need a nudge to share the positive experience of their stay at your hotel.
Strategy 2: Ask Every Guest
Do you ask for reviews from a limited number of clients?
If yes, then this is not a correct technique. You cannot guarantee who will share their review and who will not. If you ask a specific number of clients, then it will also limit your chance to gain more reviews. On the other hand, asking every guest to submit their reviews will increase the likelihood of receiving a large amount of client feedback.
When to ask?
Ask for reviews when the experience is still fresh in your guests’ minds. You can ask your staff to request reviews from clients within 7 days of their departure from your hotel or restaurants, or after completing any purchase from your travel business.
According to Power Reviews by Syndigo, 77% of people are more likely to write a review within one week of receiving or using a product, while 8% tend to leave a review the same day of purchase.
Now you can imagine why it’s important to ask for reviews within a week!
Strategy 3: Train Your Staff to Ask Reviews from Guests after their Stay
Your satisfied guest will happily leave a positive review if you kindly request them to do so!
Yes, it’s a true fact! Thus, you can guide your staff to request client feedback and encourage the guests to share their reviews on your TripAdvisor page. Your staff can –
- Ask your guests one to three days after their tour.
- Ask your guests to share a TripAdvisor review.
- Offer printed and easily scannable QR codes for guests to share reviews.
- Follow up with a ‘Thank you’ email or text message after receiving the review.
Strategy 4: Provide Offline Reminders
Apart from online techniques, we suggest you send offline reminders to your clients. Not all your clients will be active on online platforms. For those, offline reminders will work great!
Here are some ideas for you to provide offline reminders to your guests to share TripAdvisor reviews.
- Branded cards with gifts – You can give a thank-you gift along with a card that has printed QR codes or direct links to your TripAdvisor review page.
- Internet access cards – This requires you to design personalized internet access cards with a call-to-action to encourage your guests to publish a review.
- Customized items – You can gift your guests custom candy hampers or car fresheners with your hotel’s branding and a short message to share their reviews on TripAdvisor.
- In-room posters – Leave a sweet message on a sticky note or a bookmark in the room with the information regarding where and how they can share their reviews.
Some other tips to follow:
- You must ensure that you provide a physical reminder to your guests at the time of checkout.
- A personalized ‘thank you’ note can help you express your gratitude for choosing your property.
- You can also mention specific details about their experience to make your guests feel valued.
- Share ‘why’ their feedback is so valuable and how it can help you improve your hotel’s service and serve future guests with the best.
Strategy 5: Provide QR Codes or Review Page Links
Make the process of leaving the review quick and easy for the guests. You must ensure that even guests with limited technological knowledge can effortlessly share their reviews on TripAdvisor. Your guest may ignore the idea of sharing a review if the process is a real hassle for them.
How can you do this? You can add QR codes or direct links to your TripAdvisor profile’s review pages to your business card or leaflets. This is the most seamless process! Create a quick way through which your guests can submit a review from a mobile device, just by scanning the code.
Here’s a quick guide to creating a QR code from your TripAdvisor review page.
Step 1 – Navigate to your TripAdvisor profile and select the ‘write a review’ button.
Step 2 – Now you need to copy the URL from the ‘write a review’ page to share it with your guests.
Step 3 – If you want to transform the URL into a QR code, paste the URL into an online QR code generator tool.
Step 4 – Lastly, you need to download and print or share the code through online and offline techniques.
Strategy 6: Send Follow-up Emails at Regular Intervals
Not all your guests will respond with a review after receiving your request.
For those, you need to send follow-up emails or text messages. You can create personalized messages or auto-generated emails to your guests who have recently received a service from your travel business.
The following are some tips and tricks for sending follow-up emails for reviews.
- Time is crucial: You must send the first email 1-2 days after the guest has departed your hotel.
- Prioritize proper intervals: Consider sending a second follow-up email after a few days or a week later. Don’t overwhelm your guests with too many review request emails.
- Personalize it: Always address the guest by their name and mention specific details about their stay.
- Keep it short: Keep the message brief and friendly so that it can be easily understood by your guests.
- Add direct links: Don’t forget to add a direct link or QR code to your follow-up email.
Sample Example of Follow-Up Email for Reviews
“Hey (guest name),
We hope you had a great experience staying at (your hotel name) recently. As we noticed that you haven’t had a chance to share your feedback yet, we wanted to send a gentle follow-up.
Your experience matters to us; we appreciate your honest feedback! It will help us to improve our services for you and other future guests. We would greatly appreciate it if you could take some time to share your valuable review here: (your TripAdvisor review page link).
Thank you for your time! We hope to have the opportunity to serve you again.
Warmly,
The Team at (your hotel Name)”
Strategy 7: Leverage Wifi tools to link to TripAdvisor Reviews
Does your hotel or restaurant offer free WiFi to your guests?
If yes, let us tell you that it’s an outstanding way to drive more reviews. Let your customers log in to your hotel or restaurant’s WiFi with their email ID or phone number. Then you can get these details that you can use to send follow-up emails to your guests.
A true fact for you! According to the 2017 Classic Hotspots study, 94% of people consider free WiFi as the most important hotel amenity. It significantly satisfies the guests and drives more hotel bookings.
Note: We suggest you use a welcome message (mentioning to share a TripAdvisor review at the end of their visit) when a guest logs in to your hotel’s Wifi.
Strategy 8: Promote Your Reviews to Attract New Guests
You can also promote your TripAdvisor reviews on your website and social media profile to drive new guests. Here we will talk about some of the simplest strategies to do this.
- Showcase Reviews on Website
You need to embed your TripAdvisor reviews on your website. To do this, you need to follow the prompts:
Log in to your TripAdvisor account > navigate to the Widget Center to find free widgets > select a widget that suits your requirements > configure the widget’s design and size > copy the HTML embed code > paste the code into the source code of your website (where you want the widget to appear
Choose a widget that can –
- Showcase your overall TripAdvisor rating and snippets from your TripAdvisor review page.
- Highlight your recognition and the positive feedback your hotel business has received on TripAdvisor.
- Encourage your website visitors to write new reviews on your TripAdvisor page.
- Utilize Social Media for Promotions
You can design a tool to create visually attractive graphics that can feature your TripAdvisor star ratings or awards. Apart from this, you can link your social media posts to your TripAdvisor business listing page or the particular review you want to highlight.
Adding relevant hashtags to your social media posts can also help you make your tourism business reach a wider audience.
Hashtag Example: #TripAdvisorReviews, #TravelReviews, #CustomerFeedback, #GuestReview, or #TripAdvisor
- Use Testimonials in Advertisements and Brochures
You can select your most positive testimonials on TripAdvisor to highlight them through your paid ads. The concise and impactful reviews will be the best for this purpose!
If most travelers recommend your service on TripAdvisor, the platform may offer a ‘Traveler Choice’ badge. You can promote this award through your brochures or flyers. For example, you can revamp your company logo with this badge to incorporate it into your promotional materials. You can also advertise these testimonials with a clear call-to-action to encourage more bookings.
How to Respond to TripAdvisor Reviews?
Congratulations, you have got a noticeable number of reviews on your TripAdvisor profile!
Now it’s time to respond to those reviews and make your guests believe that there’s a human brain behind your travel business that genuinely cares about its guests and their experience. How you respond to your reviews is a powerful factor here! It can turn your previous guests into future business opportunities and unsatisfied ones into satisfied ones.
How to respond to reviews? Through the ‘Respond to Reviews’ section present in the Management Center Page, you can respond to your reviews on TripAdvisor.
Here are some helpful tips to effectively respond to positive, negative, and fake reviews on TripAdvisor.
5 Helpful Tips to Respond to Positive Guest Reviews on TripAdvisor
Check out the following tips to respond to positive reviews.
- Express gratitude – As an impactful online review management strategy, you must express genuine gratitude to the guests who have shared positive reviews.
- Tailor your response – Always personalize your response, addressing the reviewers by their names.
Fact: A TripAdvisor study has claimed that 77% of travelers tend to book a hotel if they see the owners leave personalized responses to their guest reviews.
- Mention crucial aspects – Got some compliments? You must highlight those aspects in your reviews to showcase that you thoroughly read their reviews and value their opinions.
- Invite guests for future visits – Never forget to invite them for another stay in your hotel.
- Maintain a friendly tone – Be sincere and use a friendly tone while responding to a positive review.
TripAdvisor Good Review Response Example
“Hey (guest name),
We’re extremely happy to hear that you had a wonderful stay at (your hotel name). Your kind words and honest feedback about our (specific detail mentioned by the guest) make all our hard work to serve our guests worthwhile. We hope to serve you soon!”
5 Best Strategies to Respond to TripAdvisor Negative Reviews
As an online review management strategy, hotel owners must know how they can smartly deal with TripAdvisor bad reviews without damaging their digital reputation.
- Don’t ignore bad reviews – Firstly, don’t just ignore TripAdvisor’s negative reviews. You must respond to every negative review you receive. It will show your potential guests that you truly care about your business and are willing to make things right.
- Offer a sincere apology – It’s not possible for you to always agree with the negative statements. Even if you don’t agree with the review, you must offer a sincere apology to make the guests feel heard and valued.
- Acknowledge the problem – You must acknowledge the problem that is highlighted in the review. Don’t forget to thank the reviewer while responding for taking the time to bring the issue to your attention.
- Provide a resolution – Always try to fix the problem that the guest has highlighted. You should never repeat your mistake and avoid taking responsibility for the consequences. If possible, handle the issue offline.
TripAdvisor Bad Review Response Example
“Hi (guest name), we’re extremely sorry to hear about your experience staying at (your hotel name). We always strive to deliver exceptional service at our hotel, and we regret that we have failed to meet your expectations. Please connect with us directly at (email or phone number) to discuss the issue further and help us find the right resolution.”
How to Deal with Fake TripAdvisor Reviews?
Every hotel and tourism business can receive fake reviews on TripAdvisor. Do you know that 8% of the 31.1 million reviews on TripAdvisor in 2024 were fake?
You can now imagine the volume of fake reviews on TripAdvisor. If you fail to effectively deal with fake reviews, it can significantly impact your hotel’s or tourism business’s online reputation. The most effective way to fight a spam or fake review on TripAdvisor is to report that specific feedback if it violates the content guidelines of the platform.
Let’s know how to report a fake review on TripAdvisor.
- Access to Management Center – Log in to your TripAdvisor account to access the Management Center. To report the TripAdvisor review, you need to find the specific feedback and select the ‘Report review’ option.
- Describe the reason – Explain the reasons to consider this review as fake.
- Attach screenshots – You can also include the screenshots and other documents to prove the validity of your claim.
- Offer evidence – Add relevant documents, like the lack of booking records and relevant email correspondence, as evidence.
- Submit your removal request – Submit your report on TripAdvisor and wait for the support team to examine your request to remove that specific review.
- Prioritize legal actions – You can also consider legal actions if the fake TripAdvisor review is causing your hotel business actual financial harm, and the review meets the legal requirements of defamatory content.
TripAdvisor Fake Review Response Example
“Dear [Reviewer’s Name],
Thank you for taking the time to share your feedback. We take your comments seriously, and our commitment to providing exceptional customer service is unwavering.
After reviewing our records, we could not find any guest stay or transaction matching the details in your review. We encourage you to contact us directly at [Your Email] or [Your Phone Number] so we can discuss this matter privately and work towards a resolution.
Thank you, [Your Name/Business Name]”
FAQs
Ans. Yes, you can directly submit a redaction request on Trellis Law. You need to locate the specific case URL on the platform and fill out the Request to Remove Records Form. It requires you to provide your name, email, and the reason why you want to remove the special court record. For sealed cases, you need to include the court record as well. As a courtesy, Trellis may redact your name for unsealed cases. However, the record will remain accessible on their platform.
Ans. Yes, Trellis posts information on dismissed cases because these cases are public record. The platform aggregates the data from different public sources, including state and local courts. A dismissed but unsealed case is more likely to appear in court records on Trellis. A dismissal will not erase the court record from existence; it just showcases the result of the judgment.
Ans. Yes, definitely. You can connect to Google to request the removal of Trellis Law information. However, you need to provide valid reasons why you want to be removed. You need to mention that the Trellis Law information about your court records contains sensitive personal information or violates privacy. But you cannot directly request to delete the information from Trellis L itself. You need to submit the removal request through Google’s Personal Content and Product Policies or its Legal Help Center by providing the specific URLs for the pages that you want to remove.
Ans. Your request will undergo an evaluation to confirm your eligibility and the accuracy of the information provided by you. The process can take several weeks, and the team will communicate with you about the updates via email. Trellis Law will accept your request if you’ve a valid court record to remove the case or redact your personal details for unsealed cases.
Ans. It won’t affect your legal standing in future court proceedings. Always remember that you intend to protect your online reputation, not to alter legal facts and outcomes. Removing a court record from Trellis is just about controlling how you’re perceived online.
Ans. The website is completely safe for users who are conducting legal research. But the real concern is about the privacy of people involved in court cases, as Trellis often discloses the data and even the crucial details of a court case, such as the names and home addresses of the people involved. So, publicly available court records can unintentionally expose sensitive details.
Conclusion
If you own a hotel/restaurant/any other tourism/hospitality business, creating a well-optimised profile on TripAdvisor is a must-have factor. It will not only showcase your business’s credibility and high positioning on one of the major online review platforms in the tourism industry, but also help you drive more clients.
Online marketing will become much easier if you successfully achieve a higher ranking for your travel business on TripAdvisor. And the added benefits will be some glowing guest reviews!
Offering premium guest experiences will definitely attract positive TripAdvisor reviews. But the challenging part here is how you manage those reviews for your business’s online growth. Reviews are an asset for your tourism business as they’re the only thing your potential clients can rely on while choosing the right stay for themselves.
Our proven strategies and techniques will definitely help you adapt the skills to effectively monitor and manage reviews on TripAdvisor. Still have doubts? Trust us, hiring a reliable online reputation management company can definitely help you professionally handle client reviews on your TripAdvisor profile.
